EMS Documentation Guide

SOAP Narrative for EMS: Complete Guide 2026

Master EMS patient care report documentation with SOAP narratives. Real examples for trauma, cardiac, respiratory, and behavioral calls with templates you can use immediately.

EMS SOAP narrative documentation

5 Full Examples

Ready to use templates

What is the SOAP Format in EMS?

SOAP is a documentation framework that organizes your patient care report into four sections: Subjective (what the patient tells you), Objective (what you observe and measure), Assessment (your clinical impression), and Plan (what you did). This structure ensures comprehensive documentation and clear communication with receiving facilities.

The SOAP Format Explained for EMS

Understanding each component with EMS-specific elements

S

Subjective

What the patient (or bystanders) tell you. Chief complaint, history of present illness, symptoms, and relevant medical history.

EMS Elements to Include:

  • Chief complaint in patient's own words
  • History of present illness (HPI)
  • OPQRST for pain (Onset, Provocation, Quality, Radiation, Severity, Time)
  • SAMPLE history (Signs/Symptoms, Allergies, Medications, Past medical history, Last oral intake, Events)
  • Mechanism of injury (MOI) from witnesses
  • Patient-reported symptoms

Pro Tips:

  • Quote the patient directly when possible
  • Document who provided information if not patient
  • Note if patient is unresponsive or altered
  • Include pertinent negatives (e.g., "denies chest pain")
O

Objective

What you observe, measure, and assess. Vital signs, physical exam findings, and clinical observations.

EMS Elements to Include:

  • Vital signs (BP, HR, RR, SpO2, temp, glucose, EtCO2)
  • Level of consciousness (AVPU or GCS)
  • Physical exam findings (head-to-toe)
  • Skin condition (color, temperature, moisture)
  • Pupil response (PERRL)
  • Cardiac rhythm (if monitored)
  • Scene observations and MOI details

Pro Tips:

  • Document ALL vital signs taken with times
  • Include trending of vitals if multiple sets
  • Be specific: "2cm laceration to left forehead" not "cut on head"
  • Document what you see, not what you think
A

Assessment

Your clinical impression based on subjective and objective findings. Working diagnosis or differential.

EMS Elements to Include:

  • Primary impression/working diagnosis
  • Differential diagnoses considered
  • Patient acuity level
  • Clinical reasoning
  • Risk stratification
  • Transport priority determination

Pro Tips:

  • Use standard medical terminology
  • It's okay to have a broad impression: "abdominal pain, unknown etiology"
  • Include severity: "acute MI," "possible stroke"
  • Document basis for your assessment
P

Plan

What you did and what happened. Treatments, interventions, response, and transport decisions.

EMS Elements to Include:

  • All interventions performed
  • Medications administered (drug, dose, route, time)
  • IV access attempts and success
  • Airway management
  • Patient response to treatment
  • Transport decision and destination
  • Reason for destination choice
  • Patient positioning during transport

Pro Tips:

  • Include times for all interventions
  • Document response to each treatment
  • Note any declined treatments with refusal documentation
  • Include hospital notification and ETA

Complete SOAP Narrative Examples

Real-world examples for common EMS call types. Use these as templates for your documentation.

Chest Pain / Suspected STEMI

62-year-old male with crushing chest pain radiating to left arm

Critical
S

Subjective

Unit dispatched for chest pain. Upon arrival, found 62 y/o male seated in recliner, clutching chest, diaphoretic. Patient states, "It feels like an elephant is sitting on my chest." Pain began approximately 45 minutes ago while watching television. Patient describes pain as 9/10, crushing, substernal with radiation to left arm and jaw. Associated symptoms include shortness of breath, nausea, and diaphoresis. Patient took one aspirin 325mg before our arrival with no relief.

SAMPLE History:
- Signs/Symptoms: Chest pain, SOB, nausea, diaphoresis
- Allergies: NKDA
- Medications: Lisinopril 10mg daily, metformin 500mg BID, atorvastatin 40mg daily
- Past Medical History: HTN, DM2, hyperlipidemia
- Last Oral Intake: Dinner 3 hours ago
- Events: Sudden onset while at rest
O

Objective

General: Alert and oriented x4, moderate distress, diaphoretic, pale
Vitals (initial): BP 168/102, HR 98 irregular, RR 22, SpO2 94% RA, BGL 186 mg/dL
Vitals (post-treatment): BP 142/88, HR 88, RR 18, SpO2 98% on O2
HEENT: Pupils equal, round, reactive to light
Cardiac: Irregular rhythm, no murmurs
Lungs: Clear bilaterally, no rales or wheezing
Abdomen: Soft, non-tender
Extremities: No edema, peripheral pulses present and equal
Skin: Pale, cool, diaphoretic
12-Lead ECG: ST elevation in leads V1-V4, II, III, aVF. Reciprocal depression in aVL.
A

Assessment

Primary Impression: Acute ST-Elevation Myocardial Infarction (STEMI), anteroseptal with inferior involvement
Patient presenting with classic ACS symptoms including crushing substernal chest pain with radiation, associated symptoms of SOB, nausea, and diaphoresis. ECG findings consistent with acute STEMI. High-risk presentation requiring emergent PCI.
P

Plan

- O2 via NC at 4 LPM, SpO2 improved to 98%
- 18g IV established left AC
- Aspirin 324mg PO (patient already took 325mg prior to arrival - total 649mg)
- Nitroglycerin 0.4mg SL x1, BP post-nitro 148/90, pain decreased to 7/10
- Second NTG 0.4mg SL, pain decreased to 5/10
- 12-Lead transmitted to receiving facility
- STEMI alert activated at St. Mary's Medical Center, Cath Lab team notified
- Morphine 4mg IV for continued pain, pain now 3/10
- Patient transported emergent, Code 3, to St. Mary's Medical Center (closest PCI-capable facility)
- Patient remained stable throughout transport
- ETA to destination: 12 minutes
- Full report given to ED and Cath Lab team upon arrival

Motor Vehicle Collision (MVC)

Restrained driver in moderate-speed collision with airbag deployment

High
S

Subjective

Unit dispatched to MVC on Highway 101 at mile marker 23. Upon arrival, found single vehicle into guardrail, moderate front-end damage, airbag deployed. Driver is 34 y/o female, restrained by seatbelt, ambulatory on scene.

Patient states she was traveling approximately 45 mph when she swerved to avoid debris in roadway. States, "I hit my head on something and my neck really hurts." Patient reports 6/10 neck pain, worse with movement. Also complains of mild chest wall tenderness from seatbelt. Denies loss of consciousness, states she remembers entire event. Denies headache, vision changes, numbness, or tingling.

SAMPLE History:
- Signs/Symptoms: Neck pain, chest wall tenderness
- Allergies: Penicillin (rash)
- Medications: Birth control pills
- Past Medical History: None significant
- Last Oral Intake: Coffee and muffin 2 hours ago
- Events: Swerved to avoid debris, lost control, struck guardrail
O

Objective

General: Alert and oriented x4, ambulatory on scene, mild distress
Vitals: BP 134/82, HR 92, RR 18, SpO2 99% RA
HEENT: Small contusion to forehead (from airbag), pupils equal and reactive, no Battle's sign, no raccoon eyes, no CSF drainage from ears/nose
C-Spine: Midline cervical tenderness at C5-C6, no step-off deformity
Cardiac: Regular rate and rhythm
Lungs: Clear bilaterally
Chest: Seatbelt contusion across chest, tender to palpation over sternum, no crepitus
Abdomen: Soft, non-tender, no seatbelt sign
Extremities: Full ROM, no deformity, sensation intact
Neuro: GCS 15 (E4V5M6), strength 5/5 all extremities, sensation intact
A

Assessment

Primary Impression: Motor Vehicle Collision with cervical spine tenderness
- Mechanism concerning for cervical spine injury (high-speed impact, airbag deployment, neck pain with midline tenderness)
- Low risk for internal injury (restrained, airbag deployed, soft abdomen)
- Meets trauma center criteria due to mechanism and cervical spine tenderness
P

Plan

- Manual C-spine stabilization initiated immediately
- Cervical collar applied
- Patient moved to stretcher using standing takedown
- 20g IV established right forearm
- Patient secured to stretcher in supine position
- Ongoing neuro reassessment: no changes noted
- Transport to Regional Trauma Center (Level II, closest appropriate facility)
- Code 2 transport
- Trauma alert called to receiving facility
- Patient remained hemodynamically stable throughout transport
- Full report given to trauma team

Respiratory Distress / Asthma

8-year-old with severe asthma exacerbation

Urgent
S

Subjective

Unit dispatched for pediatric difficulty breathing. Upon arrival, found 8 y/o male sitting tripod on couch, visible respiratory distress. Mother states patient has history of asthma, symptoms started approximately 2 hours ago after playing outside. Patient has used his rescue inhaler (albuterol) 4 times without relief.

Mother states patient has had 2 prior hospitalizations for asthma, last one 6 months ago required ICU admission. No recent URI symptoms. Patient able to speak in 2-3 word sentences, states "I... can't... breathe."

SAMPLE History:
- Signs/Symptoms: Severe dyspnea, wheezing, unable to speak full sentences
- Allergies: None known
- Medications: Albuterol PRN, Flovent BID (mother unsure if taken today)
- Past Medical History: Asthma (severe persistent), 2 prior hospitalizations including 1 ICU admission
- Last Oral Intake: Lunch 4 hours ago
- Events: Playing outside, gradual onset of symptoms
O

Objective

General: Alert, severe respiratory distress, tripod positioning, speaking in 2-3 word sentences
Vitals (initial): BP 110/70, HR 142, RR 40, SpO2 88% RA, Temp not obtained
Vitals (post-treatment): BP 108/68, HR 118, RR 28, SpO2 96% on O2
Weight (estimated): 25 kg
HEENT: No nasal flaring initially, present during initial assessment
Cardiac: Tachycardic, regular
Lungs: Diffuse expiratory wheezing bilaterally, decreased air entry at bases, subcostal and intercostal retractions present
Skin: Pale, mild diaphoresis
Mental Status: Alert, anxious, age-appropriate responses
A

Assessment

Primary Impression: Severe acute asthma exacerbation
- High-risk features: History of ICU admission, poor response to home nebulizer, accessory muscle use, SpO2 <90%, unable to speak full sentences
- Pediatric respiratory emergency requiring aggressive bronchodilator therapy
- At risk for respiratory failure if not responsive to treatment
P

Plan

- High-flow O2 via non-rebreather mask at 15 LPM, SpO2 improved to 93%
- Continuous albuterol 2.5mg via nebulizer initiated immediately
- Ipratropium 500mcg added to nebulizer
- IV attempted x2, unsuccessful due to patient distress and movement
- After initial nebulizer: wheezing improved, SpO2 96%, speaking in short sentences
- Methylprednisolone 50mg IM (2mg/kg) administered
- Second albuterol nebulizer in progress during transport
- Transport emergent, Code 3, to Children's Hospital (pediatric specialist facility)
- Mother transported with patient for pediatric age
- Base hospital contacted, Dr. Martinez notified, orders confirmed
- Patient showing improvement, HR down to 118, RR 28 upon arrival
- Detailed handoff to pediatric ED team

Altered Mental Status / Diabetic Emergency

55-year-old found unresponsive with diabetes history

High
S

Subjective

Unit dispatched for unresponsive person. Upon arrival, found 55 y/o male on kitchen floor, unresponsive. Wife states patient is diabetic and didn't eat breakfast this morning. Last seen normal 1 hour ago. Patient became "confused and sweaty" approximately 30 minutes ago, then became unresponsive.

Wife provides history:
- Patient is insulin-dependent diabetic x 15 years
- Takes Lantus at bedtime and Humalog with meals
- Took his Lantus last night as usual
- Did NOT eat breakfast this morning
- No recent illness or alcohol use
- Similar episode 2 years ago that resolved with glucose

SAMPLE History:
- Signs/Symptoms: Unresponsive, diaphoretic
- Allergies: Sulfa drugs
- Medications: Lantus 40 units qHS, Humalog sliding scale, lisinopril, metformin
- Past Medical History: DM Type 1 x 15 years, HTN
- Last Oral Intake: Dinner last night (wife states patient refused breakfast)
- Events: Took insulin, no breakfast, became confused then unresponsive
O

Objective

General: Unresponsive to voice, withdraws to pain (GCS 7: E1V2M4)
Vitals: BP 148/88, HR 112, RR 20, SpO2 97% RA, BGL 28 mg/dL
HEENT: Pupils equal at 4mm, reactive
Skin: Pale, cool, profoundly diaphoretic
Cardiac: Tachycardic, regular rhythm
Lungs: Clear bilaterally
Abdomen: Soft
Extremities: No medical alert bracelet, no track marks
Neuro: GCS 7, withdraws equally to painful stimuli, no focal deficits noted
A

Assessment

Primary Impression: Severe hypoglycemia with altered mental status
- Classic presentation: Insulin-dependent diabetic, missed meal, unresponsive with BGL 28 mg/dL
- Profound diaphoresis and tachycardia consistent with hypoglycemia
- No evidence of stroke or other etiology
P

Plan

- 18g IV established right AC
- Dextrose 50% 25 grams (50mL) IV push administered
- Repeat BGL at 5 minutes: 142 mg/dL
- Patient awoke, GCS improved to 15
- Patient oriented to person, place, time, event
- Patient able to state name, date, location
- Offered oral glucose, patient consumed 15g oral glucose gel
- Repeat BGL at 15 minutes: 168 mg/dL
- Wife educated on hypoglycemia signs and importance of eating with insulin
- Patient refused transport after full explanation of risks
- Refusal documentation completed with witness (wife)
- Patient demonstrated understanding, signed AMA form
- Wife to stay with patient, will call 911 if symptoms return
- Follow-up with PCP recommended within 24 hours

Behavioral Emergency

Suicidal patient with recent overdose attempt

Moderate
S

Subjective

Unit dispatched for psychiatric emergency, police on scene. Upon arrival with PD, found 28 y/o female on couch, awake, tearful. Patient states she took "a bunch of pills" approximately 2 hours ago in attempt to harm herself. Patient initially reluctant to speak but eventually states she took 15-20 tablets of acetaminophen 500mg (7.5-10 grams estimated).

Patient reports significant depression following recent divorce. States she has been having suicidal thoughts for 2 weeks. Denies previous suicide attempts. Patient now expresses regret about overdose and is cooperative with care.

SAMPLE History:
- Signs/Symptoms: Suicidal ideation, reported overdose, nausea
- Allergies: NKDA
- Medications: Sertraline 100mg daily (reports compliance)
- Past Medical History: Depression x 5 years, no prior psychiatric hospitalizations
- Last Oral Intake: Acetaminophen 2 hours ago, dinner last night
- Events: Divorce finalized this week, increasing depression, impulsive overdose
O

Objective

General: Alert, oriented x4, tearful, cooperative, no acute distress
Vitals: BP 118/76, HR 84, RR 16, SpO2 99% RA
Mental Status Exam:
- Appearance: Disheveled, poor hygiene
- Behavior: Cooperative, good eye contact
- Mood: "Terrible" (patient's words)
- Affect: Flat, tearful at times
- Thought Process: Linear, goal-directed
- Thought Content: Passive SI, no current homicidal ideation
- Perception: No hallucinations reported
- Cognition: Alert, oriented x4
- Insight: Fair - expresses regret about overdose
- Judgment: Impaired - recent overdose attempt
Physical Exam:
- HEENT: Normal
- Cardiac: Regular rate and rhythm
- Lungs: Clear
- Abdomen: Mild RUQ tenderness on palpation (concerning for early hepatotoxicity)
- Skin: No evidence of self-harm
A

Assessment

Primary Impression: Intentional acetaminophen overdose with suicidal intent
- Significant ingestion estimated 7.5-10g APAP
- Within NAC treatment window (<8 hours)
- Psychiatric emergency requiring involuntary hold given recent attempt
- RUQ tenderness concerning, needs STAT acetaminophen level and LFTs
P

Plan

- Verbal de-escalation successful, patient cooperative
- 20g IV established left forearm
- Normal saline at TKO rate
- Ondansetron 4mg IV for nausea (APAP overdose may cause nausea)
- Poison Control contacted: Recommend NAC protocol given timing and estimated dose
- Police to accompany for psychiatric hold paperwork
- Transport to University Hospital (has psychiatric unit and toxicology)
- Patient placed on Form 5150 (danger to self)
- Patient remained calm and cooperative during transport
- Detailed handoff to ED including poison control recommendations
- Social worker notification requested

Common EMS Documentation Mistakes

Avoid these pitfalls in your SOAP narratives

Vague documentation

Wrong

"Patient was in pain"

Right

"Patient reports 8/10 sharp chest pain, substernal, radiating to left arm"

Specific documentation helps receiving providers understand patient condition

Missing times

Wrong

"Gave IV fluids and reassessed"

Right

"1425: NS 500mL bolus initiated. 1445: Reassessed, BP improved to 110/70"

Timing is critical for medical-legal documentation and continuity of care

Diagnosis instead of impression

Wrong

"Assessment: Myocardial infarction"

Right

"Assessment: Suspected acute coronary syndrome based on clinical presentation"

EMS providers assess and suspect; physicians diagnose

Incomplete vital signs

Wrong

"Vitals stable"

Right

"BP 122/78, HR 88, RR 16, SpO2 98% RA, BGL 112"

All vital signs should be documented numerically with times

Missing pertinent negatives

Wrong

"Patient has headache"

Right

"Patient has headache. Denies neck stiffness, photophobia, recent trauma, or fever"

Pertinent negatives show your differential thinking and rule-outs

Copy-paste syndrome

Wrong

Using identical narrative for every patient

Right

Individualized narrative reflecting THIS patient's specific presentation

Generic narratives miss important details and suggest poor assessment

EMS Documentation Best Practices

Tips for writing better SOAP narratives

Structure

  • Follow SOAP format consistently for every call
  • Use clear paragraph breaks between sections
  • Keep narrative concise but complete
  • Include all required elements per your agency protocol

Content

  • Document what you find, not what you expect to find
  • Include pertinent negatives to show your differential
  • Quote patients directly when clinically relevant
  • Document every intervention with time and response

Legal Protection

  • "If it wasn't documented, it wasn't done"
  • Document all refusals with detailed informed consent discussion
  • Note witnesses when appropriate
  • Avoid inflammatory or judgmental language
  • Document your clinical reasoning

Efficiency

  • Develop templates for common call types
  • Use standardized abbreviations approved by your agency
  • Complete documentation as soon as possible after call
  • Use voice-to-text technology when appropriate

Frequently Asked Questions

What is a SOAP narrative in EMS?

A SOAP narrative is a standardized documentation format used in EMS patient care reports (PCRs). SOAP stands for Subjective (patient's symptoms and history), Objective (vital signs and physical exam findings), Assessment (your clinical impression), and Plan (interventions and transport decisions). This format ensures comprehensive, organized documentation that facilitates continuity of care.

How do you write an EMS narrative?

Write an EMS narrative by following the SOAP format: Start with Subjective (chief complaint, OPQRST for pain, SAMPLE history), then Objective (all vital signs with times, physical exam findings), then Assessment (your working impression), and finally Plan (all interventions with times and patient response, transport decision). Be specific, use medical terminology, and document times for everything.

What should be included in the subjective portion of EMS SOAP notes?

The Subjective section should include: the chief complaint in the patient's words, history of present illness, OPQRST (for pain), SAMPLE history, mechanism of injury from witnesses, relevant past medical history, and any pertinent negatives the patient denies. Always note who provided the history if not the patient.

How long should an EMS narrative be?

An EMS narrative should be as long as necessary to completely document the call but as concise as possible. Simple calls may be 200-300 words, while complex calls (cardiac arrests, traumas, pediatrics) may be 500-800 words. Quality matters more than length - ensure all required elements are present and your clinical reasoning is clear.

What are common EMS documentation mistakes?

Common mistakes include: vague descriptions ("patient in distress" instead of specific findings), missing times for interventions, incomplete vital sign documentation, using diagnosis terms instead of impressions, copying narratives between patients, forgetting pertinent negatives, and poor organization. Always proofread before submitting.

Do EMTs and paramedics use the same SOAP format?

Yes, both EMTs and paramedics use SOAP format, but the depth differs based on scope of practice. Paramedics may include more detailed assessments (12-lead interpretation, advanced airway documentation) and interventions (medications, IV access). The structure remains the same; the content reflects the provider's assessment capabilities and interventions.

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