Billing Overview
PatientNotes uses a simple subscription model. Pay monthly or annually per provider seat, and access all features included in your plan tier.
Simple Pricing
$70/month per provider (or $50/month billed annually at $600/year) includes unlimited sessions, all templates, AI assistant, and team features. No hidden fees or per-session charges.
Billing Topics
Learn about all aspects of billing and subscriptions:
Quick Answers
How much does PatientNotes cost?▼
PatientNotes costs $70/month per provider, or $50/month when billed annually ($600/year). This includes unlimited sessions, all templates, AI assistant, and team features. Save over 28% with annual billing.
Is there a free trial?▼
Yes! All new users get a 7-day free trial with full access to all features. No credit card required to start.
When am I charged?▼
You're charged at the start of each billing period (monthly or annually). Your first charge occurs when your free trial ends, or when you add a payment method if subscribing mid-trial.
Can I cancel anytime?▼
Yes, you can cancel your subscription at any time. You'll retain access until the end of your current billing period. There are no cancellation fees.
How do team seats work?▼
Each provider on your team requires a paid seat. Staff seats (non-clinical users) may be free or discounted depending on your plan. You only pay for active seats.
Accessing Billing Settings
Manage your subscription and billing from Settings → Billing. Only team admins can access billing settings.
What You Can Do
- View your current plan and usage
- Upgrade, downgrade, or cancel your subscription
- Add, update, or remove payment methods
- View and download invoices
- Update billing contact information
Admin Only
Free Trial
Every new user gets a 7-day free trial with full access to all features:
- Unlimited sessions
- All note templates
- AI assistant
- Team features (invite colleagues)
- All export options
Converting to Paid
When your trial ends, you'll be prompted to subscribe. Add a payment method to continue using PatientNotes. If you don't subscribe, your account becomes read-only—you can still access existing sessions but can't create new ones.
Extend Your Trial
Get Started
Learn more about our plans and pricing, or manage your payment methods.