Preferences

Customize templates, shortcuts, and app behavior.

Last updated: December 2025

Default Template

Set a default template to save time when starting new sessions.

How it Works

Your default template is pre-selected when you generate notes. You can still choose a different template for any individual session.

Setting a Default Template

  1. Go to Settings β†’ Preferences
  2. Find "Default Template"
  3. Select your preferred template from the dropdown
  4. Save changes
Choose Wisely
Pick the template you use most often. SOAP Note is a good default for most outpatient practices.

Keyboard Shortcuts

Customize keyboard shortcuts to match your workflow.

Customizable Shortcuts

Change key combinations for common actions like starting recording, generating notes, and copying output.

Default Shortcuts

ActionMacWindows
New Session⌘NCtrl+N
Start/Stop Recording⌘EnterCtrl+Enter
Copy Note⌘CCtrl+C
Command Palette⌘KCtrl+K
AI Assistant⌘/Ctrl+/

Customizing Shortcuts

  1. Go to Settings β†’ Preferences β†’ Shortcuts
  2. Find the action you want to change
  3. Click on the current shortcut
  4. Press your desired key combination
  5. Save changes
Conflicts
If you choose a shortcut that conflicts with a browser shortcut, the browser shortcut may take priority. Avoid common browser shortcuts like Ctrl+T (new tab) or Ctrl+W (close tab).

Notifications

Control what notifications you receive from PatientNotes.

Notification Settings

Choose which email notifications and in-app alerts you want to receive.

Notification Types

Email Notifications

  • β€’ Billing receipts and invoices
  • β€’ Team invitation updates
  • β€’ Product updates and new features
  • β€’ Security alerts

In-App Notifications

  • β€’ Session completed
  • β€’ Note generation finished
  • β€’ Template shared with you

Managing Notifications

  1. Go to Settings β†’ Preferences β†’ Notifications
  2. Toggle each notification type on or off
  3. Save changes

Language Settings

Set your preferred language for transcription and note generation.

Supported Languages

PatientNotes supports transcription in English, Spanish, French, Portuguese, and more.

Setting Your Language

  1. Go to Settings β†’ Preferences
  2. Find "Language"
  3. Select your preferred language
  4. Save changes

You can also change the language per-session if you conduct visits in multiple languages.

Other Preferences

Auto-Save

Sessions and notes are auto-saved by default. You can adjust the auto-save frequency if needed.

Note Branding

Choose whether to include PatientNotes branding on exported PDFs.

Date/Time Format

Set your preferred date and time format for sessions and notes.

Next Steps

Learn about security settings to protect your account.

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